Effective date: October 17, 2026

These Terms & Conditions (“Terms”) apply to your use of eagleeye-studio.com (the “Site”) and to the photography services of Eagle Eye Studio LLC, a Texas limited liability company (“Eagle Eye Studio,” “we,” “us,” “our”). By using the Site, booking a consultation, or hiring us, you agree to these Terms. If you do not agree, please do not use the Site or our services.

1.0 Business Clients Only

1.1 Our services are offered to businesses, including jewelers, grillz makers, watch dealers, designers, and brands. By booking with us, you confirm that you are at least 18 years old and are acting on behalf of a business, not as a consumer for personal, family, or household purposes.

1.2 If you book on behalf of a company, you confirm that you have authority to bind that company to these Terms and to any agreement you sign with us.

2.0 Our Agreement With You

2.1 Every project is governed by a signed Client Photography Services Agreement (the “Agreement”) and a Scope of Work (“SOW”). These Terms apply alongside them.

2.2 If anything in these Terms or on the Site conflicts with your signed Agreement, the Agreement controls. Agreement terms change only as the Agreement itself provides.

2.3 Package descriptions, sample work, and prices on the Site are general information, not an offer. We may change them at any time. Your price is the project price in your signed SOW.

3.0 Booking, Consultation & Booking Fee

3.1 Projects begin with a consultation. The consultation is your creative brief, and the SOW issued after it is final.

3.2 Your booking is confirmed only when your Agreement and SOW are signed and your Booking Fee is received. Production dates are not held until then.

3.3 The Booking Fee is 50% of your project price. It is earned in full when paid, is non-refundable, and is credited toward your total. It pays for the production time we reserve only for you and the preparation that starts the day you book.

3.4 Any requests after signing to add images, backgrounds, retouching styles, or other deliverables are a change in scope. We will send a written estimate, and no added work begins until you approve it in writing.

4.0 Timelines & Delivery

4.1 We pride ourselves on fast turnaround. Your project’s dates are set in your SOW. Any other timeframe we mention, on the Site or otherwise, is an estimate and not a guarantee.

4.2 Timelines depend on you too. Late product arrival, late approvals, missing materials, or slow feedback extend your delivery dates and may lead to the delay, suspension, and reactivation terms in your Agreement.

4.3 We are not responsible for delays caused by events outside our reasonable control, including carrier delays, severe weather, power or internet outages, illness, equipment failure, or government action. Affected dates move forward by a reasonable amount.

5.0 Your Jewelry & Property

5.1 You must insure your items at all times, including while they ship to and from us and while they are in our care. Many carriers, including UPS and FedEx, limit or exclude coverage for jewelry, so make sure your shipping insurance covers the full value. We may ask for proof of insurance.

5.2 You confirm that you own the items or are authorized by the owner to send them to us, and that they are not stolen or counterfeit. Risk of loss, theft, or damage in shipping or transit stays with you, whoever arranges the shipment.

5.3 Check-in. We inspect, photograph, and log every item when it arrives and send you a check-in report within one business day. Any damage, missing stones, bends, breaks, or defects recorded in that report are presumed to have been there before arrival and are not our responsibility. If you disagree with the report, tell us in writing within three business days.

5.4 Our responsibility. We are responsible only for loss or damage that happens while items are in our possession and is caused by our negligence, subject to the limits in section 13.0 and your Agreement. We are not responsible for pre-existing conditions, normal handling marks, or inherent weaknesses in stones, settings, clasps, chains, or plating.

5.5 Damage reports. Please inspect your items as soon as they are returned and report any damage in writing, with photos, within three business days. Items not reported within that time are presumed returned in the condition recorded at check-in. Any claim not made in writing within 90 days after return is waived.

5.6 Return shipping. Send a prepaid, fully insured, signature-required return label together with your items, or arrange local pickup in your SOW. Once we finish photographing your items (usually right after the shoot, while editing continues), we ship them back with your label or let you know they are ready for pickup. Return shipping is at your cost and risk.

5.7 Storage fees. If we cannot return your items within 14 days after we finish with them because no valid label was provided or the items were not picked up, a storage and handling fee of $75 per week, per project applies. After 30 days, we may ship your items to your address on file by insured, signature-required delivery and add the cost to your balance.

5.8 Undeliverable items. If a return shipment is refused or comes back undeliverable, storage fees resume and we will send a final notice by email and certified mail. Your Agreement explains what happens if items remain unclaimed after that notice.

6.0 Proofs, Revisions & Acceptance

6.1 Your project includes the revision rounds stated in your Agreement. Revision requests must be submitted within the time stated there after proofs are sent.

6.2 Final delivered images are considered approved and accepted in full. Changes after delivery are new work, billed at our current rates.

6.3 Color can look different across screens, printers, and platforms. We edit on calibrated equipment, but we do not guarantee an exact color match on every device.

6.4 We are not required to keep project files longer than 30 days after final delivery, so please download and back up your files when you receive them. If a project balance remains unpaid after the time stated in your Agreement, we may cancel the project, keep all payments received, and delete the files.

7.0 Payments, Late Fees & Chargebacks

7.1 Invoices are due as stated in your Agreement. Final files are delivered only after full payment, including any approved extra costs.

7.2 Late balances accrue the late fee stated in your Agreement. You are responsible for reasonable collection costs and attorney fees if we have to collect an unpaid balance.

7.3 Payments are processed by our payment providers, including Stripe and PayPal. We never see or store your full card or bank account number.

7.4 Chargebacks. If you have a billing concern, contact us in writing first and give us 10 business days to resolve it before disputing a charge with your bank or payment provider. A dispute filed without that notice, or decided in our favor, is a breach of your Agreement. You will reimburse dispute fees and reasonable collection costs, and your image license is suspended until the disputed amount is paid.

8.0 Who Owns the Images

8.1 Eagle Eye Studio owns the copyright in all photographs, video, and edits we create, including raw files, outtakes, and behind-the-scenes content.

8.2 You receive the license described in your Agreement and SOW once the project is paid in full. The license is suspended while any amount is unpaid or disputed.

8.3 Raw or unedited files are not included unless your SOW says so or you purchase them separately.

8.4 We may use project images in our portfolio, website, social media, and marketing unless you choose the portfolio opt-out before signing, as described in your Agreement. We never publish unreleased pieces before your launch date when you tell us the date in writing.

8.5 Your logos, brand names, designs, and product photos you provide remain yours. You give us permission to use them only to perform your project and, unless you opt out, to show your project in our portfolio.

9.0 Using This Site & Sharing Our Photos

9.1 All content on the Site, including photographs, video, text, graphics, and logos, belongs to Eagle Eye Studio or its licensors and is protected by copyright and trademark law.

9.2 Sharing with credit is welcome. You may share images from the Site or our social media for personal, non-commercial purposes if you credit “Eagle Eye Studio” and link or tag us. You may not alter, crop out credits, or remove watermarks.

9.3 Without our written permission, you may not use our images commercially. That includes using them in ads or product listings, selling them, using them to promote a product or business, or claiming them as your own work.

9.4 You may not use our images or Site content to train, fine-tune, or feed artificial intelligence or machine-learning systems. You also may not scrape or copy the Site with automated tools.

9.5 Clients and talent shown on the Site keep their own rights in their names, likenesses, brands, and designs. Sharing an image does not grant any rights in those.

9.6 You agree not to misuse the Site. That includes trying to access it without authorization, disrupting it, uploading malicious code, or using it for anything unlawful.

10.0 Copyright Complaints

10.1 We respect intellectual property rights. If you believe content on the Site infringes your copyright, send a written notice to Info@EagleEye-Studio.com with the subject “Copyright Notice.” Include:

• your contact information;
• a description of the copyrighted work;
• the URL of the content you believe infringes it;
• a statement that you have a good-faith belief the use is not authorized;
• a statement, under penalty of perjury, that your notice is accurate and you are the owner or authorized to act for the owner; and
• your physical or electronic signature.

10.2 We will review notices promptly and remove or disable infringing content where appropriate.

11.0 Emails & Text Messages

11.1 By booking or contacting us, you agree to receive messages about your project, including scheduling, contracts, proofs, invoices, and delivery updates, by email or phone. We send text messages only if you opt in to receive them.

11.2 If you opt in to marketing, we may send you promotions, announcements, and offers by email or text. Agreeing to marketing messages is not a condition of any purchase.

11.3 For texts, message frequency varies and message and data rates may apply. Reply STOP to opt out or HELP for help. To stop marketing emails, use the unsubscribe link in any email. You will still receive messages about active projects.

11.4 Mobile carriers are not liable for delayed or undelivered messages. See our Privacy Policy for how we handle your information.

12.0 Disclaimers

12.1 The Site is provided “as is” and “as available.” To the fullest extent permitted by law, we make no warranties, express or implied, about the Site, including warranties of merchantability, fitness for a particular purpose, or non-infringement.

12.2 Results depend on the condition of your items, the materials you provide, and your approved creative direction. We do not guarantee any particular sales, engagement, or business result from our images.

13.0 Limitation of Liability

13.1 TO THE FULLEST EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SITE, OUR SERVICES, OR ITEMS IN OUR POSSESSION, WHETHER IN CONTRACT, TORT, OR OTHERWISE, INCLUDING CLAIMS ARISING FROM OUR OWN NEGLIGENCE, IS LIMITED TO THE GREATER OF THE TOTAL FEE IN YOUR SOW FOR THE PROJECT INVOLVED OR $1,000, UNLESS YOU DECLARE A HIGHER VALUE IN YOUR SOW, WE ACCEPT IT IN WRITING IN THAT SOW, AND YOU PAY THE HANDLING SURCHARGE. WE MAY DECLINE ANY DECLARED VALUE. THIS IS A MAXIMUM; YOU MAY RECOVER ONLY YOUR ACTUAL PROVEN LOSS UP TO THAT LIMIT.

13.2 WE ARE NOT LIABLE FOR LOST PROFITS, LOST SALES, LOST DATA, OR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES.

13.3 Nothing in these Terms limits liability for gross negligence or willful misconduct, or any liability that cannot be limited by law.

14.0 Indemnification

You agree to defend, indemnify, and hold harmless Eagle Eye Studio, its owner, contractors, and agents from any claims, losses, and expenses, including reasonable attorney fees, that arise from:

• your use of delivered images;
• items or materials you provide;
• your breach of these Terms or your Agreement; or
• your violation of any law or third-party right.

15.0 Disputes

15.1 These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law rules. Venue is Harris County, Texas.

15.2 Talk to us first. If you have a concern, contact us in writing so we can try to resolve it.

15.3 If that does not resolve it, the dispute process in your Agreement applies:

• mediation in Harris County first (not required for us to collect undisputed invoices);
• then a Justice Court in Harris County for disputes of $20,000 or less;
• then binding arbitration under the American Arbitration Association rules in Harris County for disputes above $20,000.

15.4 Either party may seek temporary injunctive relief in Harris County to protect intellectual property or confidential information.

15.5 Disputes are resolved individually, not as a class, collective, or representative action.

16.0 Right to Refuse Service

We may decline or end a booking, with notice, if a client or anyone acting for them is abusive or threatening toward us through any channel, if we believe an item is stolen or counterfeit, or if a request involves unlawful content. Payments for any project we end are handled as stated in your Agreement.

17.0 General

17.1 Changes. We may update these Terms. The effective date at the top shows the latest version. Updates do not change an Agreement you have already signed.

17.2 Severability. If any part of these Terms is found unenforceable, the rest remains in effect.

17.3 No waiver. Our not enforcing a term is not a waiver of it.

17.4 Assignment. You may not transfer your rights under these Terms without our written consent.

17.5 No third-party rights. Only you and Eagle Eye Studio have rights under these Terms.

17.6 Notices. Legal notices to us must be in writing and sent to both Info@EagleEye-Studio.com and Eagle Eye Studio LLC, 5900 Balcones Drive #9317, Austin, TX 78731.

18.0 Contact Us

Eagle Eye Studio LLC
301 St Joseph Parkway, Houston, TX 77002
Info@EagleEye-Studio.com
(832) 409-2036